User Privileges

To modify the privileges of a particular user, open the user form by selecting the user from the users listing and click the "Privileges" option in the upper right corner.

Select or deselect the appropriate privileges for the user and click "Save".

Note that not all privileges may be visible or available to all users, depending on the customer account configuration and/or user type.

The following privileges may be granted to or removed from a user:

Status

By default, all users are permitted to see the Status area of the service; however, it may be desireable to prevent certain users from having access to that information. To remove this privilege, uncheck the checkbox. To restore the privilege, check the checkbox.

Service lists

By default, all users are permitted to see the Plans area of the service, which displays service list plans; however, it may be desireable to prevent certain users from having access to that information. To remove this privilege, uncheck the checkbox. To restore the privilege, check the checkbox.

Manage users

Enables the user to create and modify user accounts, including managing other users' privileges. Note however that a user, even with user management rights, may not modify their own privileges. The initial user account to be granted user management rights is assigned by REEN support when the customer account is initially configured.

Manage configuration

Enables the user to modify all aspects of the customer account configuration accessible via the Manage area of the service, with the exception of managing user accounts, which is a separate distinct privilege.

Manage installations

Enables the user to modify site configurations and sensor installations; including creating new sites, editing existing sites, adding new containers, installing sensors in containers, adding or updating site, container, and sensor photos.

Manage schedules

Enables the user to modify all aspects of scheduled operations, such as defining site visit restrictions, vehicle availability, static schedules, and other settings affecting the calculation and generation of plans.

Execute smart plans

Enables the user to execute available smart plans using the REEN Routes app. Note that granting this privilege will have no affect for customers who are not utilizing smart plans.